FAQ

How long do they last?

Cloud Lashes are designed to last 3-7 days with proper application and aftercare. Longevity may Vary depending on your lifestyle and how you take care of your lashes.

Do make sure to follow instructions before application and after application to maximise your wear time.

Are they beginner-friendly?

Absolutely, Our clusters are designed for quick and easy application, making them suitable even if you've never worn lashes before. 

How long does the application take?

You can apply a full set within 2 minutes once you're familiar with the process. 

Will they damage my natural lashes?

When Applied and removed correctly, Cloud lashes are designed to be gentle on your natural lashes. We recommend using an oil based remover instead of just pulling them off. 

Are the lash bands black?

No. Our Signature grey charcoal band is designed to blend in to your natural lash line, giving a more softer and seamless finish compared to traditional black bands. 

Can I shower or sleep with them?

Yes. You can continue your normal routine. But avoid excessive rubbing, hot showers / Direct hot water shower, steam and oil based product around the eyes to maximise wearing time. 

How long is shipping?

Orders are processed within 1-2 business days. Standard Shipping in Singapore typically takes 2-4 business days after dispatch. 

For international orders, it will take about 5-7 Business days. 

Do you accept returns?

For hygiene reasons, we are unable to accept returns or exchanges on opened lash products. If your orders arrives damaged or incorrect, please contact us within 48 hours of delivery.